At LearnNearMe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you register on the platform, create a profile, or contact us. This may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username and password)
• Profile information (bio, qualifications, specialties, experience)
• Payment and billing information
• Communications you send to us or through our platform

Automatically Collected Information

When you access our platform, we automatically collect certain information about your device and usage:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, search queries)
• Location information (approximate geographic location based on IP address)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our platform
• Creating and managing user accounts
• Facilitating connections between families and tutors
• Processing transactions and sending related information
• Sending administrative information, updates, and security alerts
• Responding to inquiries and providing customer support
• Improving our services and developing new features
• Analyzing usage patterns and trends
• Detecting and preventing fraud, abuse, and security issues
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) for various purposes including authentication, preferences, analytics, and security.

Sharing Your Information

We may share your information in the following circumstances:

• With Other Users: Profile information you choose to make public will be visible to other users of the platform.
• Service Providers: We may share information with third-party service providers who perform services on our behalf (payment processing, hosting, analytics, customer support).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests (subpoenas, court orders, government investigations).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred.
• With Your Consent: We may share information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Objection: Object to our processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. You may also update certain information through your account settings.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: